HealthEngine Bookings

HealthEngine Bookings  /   HealthEngine Bookings

HealthEngine Bookings


BOOK ONLINE – NOW USING HealthEngine online bookings 

If you only want a SINGLE appointment with the Doctor of your choice. and don’t need to see a nurse as well.



For convenience wherever you are – download the  FREE  app for your iPhone, iPad or Android device by visiting either Apples Appstore or  on your Device.


Some Doctors have closed books – please book with your regular Doctor.

Please note – DR JOHANES SANTOSO –

only takes new and existing patients for the SKIN CLINIC 

Patients’ booking with a Doctor they haven’t previously seen or who isn’t taking new patients may be rebooked with another Doctor.

Please dont hesitate to call the practice if you are unable to obtain an appointment with the Doctor of your choice or are having trouble using this service.

NB: This system unlike our last system –  ALLOWS you to make MULTIPLE BOOKINGS – Please be mindful to cancel not needed appointments 


 NEW to our Practice……….

Please download the following forms and bring them in with you and any Medications you may be currently taking with on for your first visit

Privacy Consent Form  and  Patient Registration Form

“BULK BILLING” is available for Pensioners and Commonwealth Health Care Card holders.

Commonwealth Senior Card Health care holders are offered a discount fee.

We will endeavour to give you an appointment with the doctor of your choice. If your usual doctor is not available, one of our other doctors may see you and give details of your visit to your usual doctor. Although the doctors endeavour to run to time with appointments, this is not always possible.

We suggest some ways of enabling the appointment system to work more effectively. If your timing is limited due to other commitments, phone 15-30 minutes before your appointment to check if a delay is likely. If you have many issues to discuss, some may need to be deferred to a later date.

If you require an appointment for a more extensive discussion or ‘check up’. Please inform the receptionist when making the appointment that you need a longer consultation. Higher Medicare rebates are available for longer, more complex consultations.

Let the receptionist know when making your appointment if more than one person is to be seen. We need accurate and complete information to help with your visit to our practice.

Please bring your current Medicare Card and any other concession cards.

Please print the attached file – fill in all the details, especially your allergies, your medicines and your past medical history . If you have a lot of medicines at home bring them ALL in, the ones that you are taking and any non – prescription medications such as herbal remedies.


Please remember to Cancel a booking if not needed. Due to rising numbers of patients not attending appointments & urgent patients waiting to be seen, you may be charged a NON attendance if missing a booked appointment – to be paid prior to your next appointment.

For appointments that REQUIRE A NURSE:

Please call the practice to make an appointment with our Nurses and a follow up consult with your Doctor


Also require a call to the Practice so that we are able to ensure we have the correct length booking made with your Doctor – as these may take longer.